Returns & Exchanges

At K PLACE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.